Today’s consumers expect fast, convenient, and accessible ways to send money — especially across borders. For many, remittance isn’t a luxury, it’s a lifeline. For retailers, offering traditional money transfer services has often meant training staff, managing compliance, and dealing with hardware upkeep. There’s now a smarter, simpler alternative.
Self-service remittance kiosks offer a fully digital, turnkey solution for grocery stores, convenience stores, check cashers, and other high-traffic locations. These kiosks allow your customers to send cash to loved ones abroad — without tying up your team or adding operational complexity.
The opportunity: Meet demand, drive foot traffic
The global remittance market topped $860 billion in 2023, with the U.S. as the largest sender country. Many of these senders prefer cash and rely on retail locations for access. Meanwhile, more than 5 million U.S. households remain unbanked, reinforcing the need for accessible, cash-friendly financial tools.
For retailers, this translates to a clear opportunity:
Remittance services drive repeat traffic
Most remittance senders complete transactions regularly, on average, six to seven times per year. They tend to use one or two trusted locations, meaning each successful experience builds loyalty and increases return visits.
Cash-preferred customers become loyal kiosk users
The ability to use cash to send money abroad is highly valued, especially by unbanked or underbanked consumers. With kiosks, cash is deposited securely, and recipients receive notifications within minutes, offering a seamless, trustworthy experience.
Financial services increase customer spend
A study by NatWest Boxed and Boston Consulting Group found that embedding financial tools—like remittance kiosks—into retail environments can drive a 15–30 percent increase in average order value and a 5–12 percent boost in conversion rates. Kiosks don’t just bring customers in, they increase the value of every visit.
Kiosks offer a no-risk way to provide remittance services
- Turnkey setup – We handle installation, software, maintenance, compliance, and fraud monitoring.
- No staff required – Customers complete transactions on their own—no training, no staffing, no lines.
- Supports cash and digital – Customers fund with cash, debit, or bank transfer.
- Zero maintenance burden – Remote monitoring and real-time support included.
- Compliance built-in – Every transaction is KYC- and AML-compliant.
- Drives in-store engagement – Each kiosk visit is another chance to increase basket size.
How the kiosk works
Customer initiates transfer – Enters recipient details and selects payout method (cash pickup, bank deposit, or mobile wallet).
Customer funds the transaction – Using cash, debit card, or bank transfer at the kiosk.
Recipient receives funds – Often in minutes via a global partner payout network.
Transaction is recorded – Providing full transparency, receipts, and audit-ready compliance.
Ideal locations for remittance kiosks
Remittances happen every day, everywhere. The most successful kiosk placements are in places customers already frequent:
- Grocery stores serving local communities
- Convenience stores & gas stations with extended hours
- Check cashers & money service businesses with cash-heavy clientele
- Travel hubs like bus stations or airports, where customers often carry cash for travel
A new way to offer an essential service
For communities that rely on remittance, accessibility matters — and trust is everything. Remittance kiosks bring a secure, self-service solution to the heart of everyday retail, offering customers the convenience they need without the complexity retailers want to avoid.
With no operational burden and a proven impact on foot traffic and revenue, remittance kiosks are more than just another service, they’re a strategic upgrade for any retailer looking to modernize, monetize, and serve their community better.
