Mezu (NA), Inc. dba. Alviere (NMLS ID. 1738907) is a registered Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN) and licensed in the following U.S. jurisdictions:
| Jurisdiction | License | Regulatory Agency |
|---|---|---|
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Alabama |
Sale of Checks License No. 851 |
Alabama Securities Commission 401 Adams Avenue, Suite 280 Montgomery, AL 36104 |
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Alaska |
Money Transmitter License No. AKMT-012129 |
Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th, Suite 1850 Anchorage, AK 99501 |
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Arizona |
Money Transmitter License No. 1027394 |
Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 |
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Arkansas |
Money Transmitter License No. 124362 |
Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692 |
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California |
Money Transmitter License No. 2674 |
California Department of Financial Protection and Innovation Money Transmitter Division One Sansome Street, Suite. 600 San Francisco, CA 94104-4428 |
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Colorado |
Money Transmitter License No. 500299 |
Colorado Department of Regulatory Agencies Division of Banking 1650 Broadway, Suite 975 Denver, CO 80202 |
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Connecticut |
Money Transmitter License No. MT-1738907 |
Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800 |
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Delaware |
Check Seller & Money Transmission License No. 035775 |
State of Delaware Office of the State Bank Commissioner Licensed Non-Depository Institutions 555 E Loockerman St #210 Dover, DE 19901 |
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District of Columbia |
Money Transmitter License No. NMLS ID 1738907 |
Washington D.C. Department of Insurance, Securities and Banking 1050 First Street, NE, 801 Washington, DC 20002 |
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Florida |
Money Transmitters Part II License No. #FT230000386 |
Division of Consumer Finance Florida Office of Financial Regulation Bureau of Registration 200 E. Gaines St. Tallahassee, FL 32399-0376 |
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Georgia |
Seller of Payment Instruments License No. 66817 |
Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 |
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Idaho |
Money Transmitter License No. MTL-248 |
Idaho Department of Finance, Securities Bureau 800 Park Boulevard, Suite 200 Boise, ID 83720-0031 |
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Illinois |
Money Transmitter License No. MT.0000356 |
Illinois Department of Financial and Professional Regulation 320 West Washington Street Springfield, IL 62786 |
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Indiana |
Money Transmitter License No. NMLS ID 1738907 |
Indiana Department of Financial Institutions, Consumer Credit Division 30 South Meridian, Suite 300 Indianapolis, IN 46204 |
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Iowa |
Money Services License No. 2019-066 |
State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 |
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Kansas |
Money Transmitter License No. MT.0000160 |
Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 |
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Kentucky |
Money Transmitter License No. SC701643 |
Kentucky Department of Financial Institutions 1025 Capital Center Drive, Suite 200 Frankfort, KY 40601 |
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Louisiana |
Sale of Checks and Money Transmitters License No. NMLS ID 1738907 |
Louisiana Office of Financial Institutions Post Office Box 94095 Baton Rouge, LA 70804-9095 |
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Maine |
Money Transmitter License No. NMLS ID 1738907 |
Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345 |
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Maryland |
Money Transmitter License No. NMLS ID 1738907 |
Maryland Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, MD 21202 |
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Michigan |
Money Transmitter License No. MT0023851 |
Michigan Department of Insurance & Financial Services 530 W Allegan St #7 Lansing, MI 48933 |
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Minnesota |
Money Transmitter License No. MN-MT-1738907 |
Minnesota Department of Commerce Financial Institutions Division 85 7 th Place East, Suite 500 St. Paul, MN 55101 |
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Mississippi |
Money Transmitter License No. 1738907 |
Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236 |
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Missouri |
Sale of Checks and Money Transmitter License No. MO-22-8964 |
Missouri Division of Finance
301 W. High Street, Room 630 Jefferson City, MO 65101 |
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Nebraska |
Money Transmitter License No. 1738907 |
Nebraska Department of Banking & Finance 1526 K Street, Suite 300 Lincoln, NE 68508-2732 |
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Nevada |
Money Transmitter License No. MT-11168 |
Nevada Financial Institutions Division 3300 W. Sahara Ave., Suite 250 Las Vegas, Nevada 89102 |
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New Hampshire |
Money Transmitter License No. 23062-MT |
New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301 |
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New Jersey |
Money Transmitter License No. 1904216 |
New Jersey Department of Banking and Insurance 20 West State Street, PO Box 325 Trenton, NJ 08625 |
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New Mexico |
Money Transmitter License No. NMLS ID 1738907 |
New Mexico Financial Institutions Department Mortgage Unit 2550 Cerrillos Road, 3rd Floor Sante Fe, NM 87505 |
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New York |
Money Transmitter License No. 1738907 |
New York State Department of Financial Services Licensed Financial Services Unit One State Street New York, NY 10004-1511 |
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North Carolina |
Money Transmitter License No. 202594 |
North Carolina Commissioner of Banks 316 W. Edenton St. Raleigh, NC 27603 |
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North Dakota |
Money Transmitter License No. MT103462 |
North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismark, ND 58501 |
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Ohio |
Money Transmitter License No. OHMT168 |
Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215 |
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Oklahoma |
Money Transmission License No. NMLS ID 1738907 |
Oklahoma Department of Banking 2900 North Lincoln Boulevard Oklahoma City, OK 73105 |
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Oregon |
Money Transmitter License No. 30246 |
Oregon Division of Financial Regulation 350 Winter St., NE, Room 410 Salem, Oregon 97309 |
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Pennsylvania |
Money Transmitter License No. 92879 |
Pennsylvania Department of Banking and Securities 17 North Second Street, Suite 1300 Harrisburg, PA 17101 |
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Puerto Rico |
Money Transmitter License No. TM-132 |
Commissioner of Financial Institutions Regulation and Licensing Division 1492 Ponce de Leon Avenue Centro Europa Bldg. Suite 600 San Juan, PR 00907 |
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Rhode Island |
Currency Transmitter License No. 20214267CT |
Rhode Island Department of Business Regulation 1511 Pontiac Ave Cranston, RI 02920 |
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South Carolina |
Money Transmitter License No. NMLS ID 1738907 |
South Carolina Office of the Attorney General Rembert Dennis 1000 Assembly Street, Room 519 Columbia, SC 29201 |
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South Dakota |
Money Transmitter License No. MT.2229 |
South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, SD 57501 |
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Tennessee |
Money Transmitter License No. 1738907 |
Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243 |
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Texas |
Money Transmitter License No. 3250 |
Texas Department of Banking 2601 N. Lamar Blvd Austin, TX 78705 |
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Utah |
Money Transmitter License No. 197 |
Utah Department of Financial Institutions 324 South State Street, Suite 201 Salt Lake City, UT 84111 |
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Vermont |
Money Transmitter License No. 100-137 |
Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620 |
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Virginia |
Money Transmitter License No. MO-429 |
Virginia Bureau of Financial Institutions 1300 E. Main St Richmond, VA 23219 |
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Washington |
Money Transmitter License No. 550-MT-116516 |
State of Washington Department of Financial Institutions Division of Consumer Services
150 Israel Road, S.W. Tumwater, WA 98501 |
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West Virginia |
Money Transmitter License No. WVMT-1738907 |
West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306, Charleston, WV |
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Wisconsin |
Money Transmitter License No. 218-SOC |
Wisconsin Department of Financial Institutions Division of Banking North Tower 4822 Madison Yards Way Madison, WI 53705 |
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Wyoming |
Money Transmitter License No. 7266 |
Wyoming Division of Banking Department of Audit 2300 Capitol Avenue, 2nd Floor Cheyenne, WY 82002 |
Consumers disclosures:
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Alaska |
For Alaska Residents Only: If your issue is unresolved by Alviere at 907-465-2521, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf. Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One |
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Arkansas |
If you have a complaint, the Arkansas Securities Department can be reached by mail at Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692, or by phone at (501) 324-9260. |
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California |
Alviere is a money transmitter licensed by the California Department of Business Oversight. If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677 or at (916) 327-7585, by email at consumer.services@dbo.ca.gov, or by mail at the Department of Business Oversight, Consumer Services located at 1515 K Street, Suite 200, Sacramento, CA 95814. California's Financial Abuse Reporting Act of 2005 was created to protect elders, dependent adults, and developmentally disabled persons from many types of abuse and neglect, including financial fraud. California law defines elderly people as those who are aged 65 or older. To report suspected elder financial abuse, you may contact your local county Adult Protective Services (APS) Office by calling 1(916) 651-5350. Abuse reports may also be mailed to your local law enforcement agency. |
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Colorado |
COLORADO DIVISION OF BANKING COLORADO MONEY TRANSMITTERS ACT CUSTOMER NOTICE Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes. If you have a question about or problem with YOUR TRANSACTION – THE MONEY YOU SENT You must contact the money transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado resident and have a complaint about THE MONEY TRANSMITTER - THE COMPANY THAT SENT YOUR MONEY All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202. email: DORA_BankingWebsite@state.co.us website: https://banking.colorado.gov/industry/money-transmitters Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers. |
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Florida |
Mezu (NA), Inc. dba Alviere is a money transmitter licensed by the Florida Office of Financial Regulation under Florida Statutes Chapter 560, Part II. For suspected violations related to Part II of Chapter 560, Florida residents may file a complaint by mail with the Florida Office of Financial Regulation at 200 East Gaines Street, Tallahassee, FL 32399-0376, or by calling (877) 693-5236. |
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Illinois |
Illinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about Mezu (NA), Inc. dba. Alviere. at (888) 473-4858 (toll-free). | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Maryland |
Mezu (NA), Inc. dba Alviere is money transmitter licensed by the Maryland Commissioner of Financial Regulation, NMLS ID #1738907. Licensing status can be verified at
NMLS Consumer Access. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Mezu (NA), Inc. dba Alviere money transfer services at: Office of the Commissioner of Financial Regulation 1100 North Eutaw Street, Suite 611 Baltimore, MD 21201 Telephone: 1-888-784-0136 |
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New York |
Mezu (NA), Inc. dba Alviere is a money transmitter licensed by the New York Department of Financial Services. New York customers can direct unresolved complaints to: Mail: Consumer Assistance Unit NYS Department of Financial Services One Commerce Plaza Albany, NY 12257 Telephone: 1-877-BANK-NYS (1-877-226-5697) Online: https://www.dfs.ny.gov/complaint |
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Texas |
Mezu (NA), Inc dba Alviere is a Money Transmitter conducting business in the state of Texas under the Finance Code, Chapter 151 licensed under the laws of the state and by the state law is subject to regulatory oversight by the Texas Department of Banking.If you have a complaint, first contact the consumer assistance division at 1866-275-2677, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to the Texas Department of Banking Through one of the following methods: Texas Department of Banking 2601 North Lamar Blvd, Suite 300, Austin, TX 78705-4294 1-877-276-5554 (toll free) www.dob.texas.gov
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Washington |
If you have a complaint, first contact the consumer assistance division of
support@alviere.com, and if you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods: File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints Call us: 1-877-RING DFI (1-877-746-4334) Email us: CSEnforceComplaints@dfi.wa.gov Notice Fraudulent transactions may result in the loss of money with no recourse. |
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Consumer Protection Disclosure |
Alviere’s Customer Service team works actively to answer and address any concerns or issues that you may have. Please contact Alviere’s Customer Service Department prior to contacting your jurisdiction of residence. Alviere’s Customer Service Department can be reached at support@alviere.com. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Consumer Fraud Alert |
It is Alviere’s aim to educate consumers on steps that they may take to safeguard their personal information to avoid instances of consumer fraud. Alviere recommends individuals seeking to send money to a friend or loved one to act with caution, and never send money to a receiver whose identity cannot be verified. Any funds received by a recipient not known to the sender will not be refunded. If you suspect you are a victim of fraud, please contact Alviere’s Customer Service Department immediately at support@alviere.com. |
Mezu Canada, Inc. dba Alviere Canada is a registered Money Services Business with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and a licensed MSB in the Province of Québec.
| Jurisdiction | License | Regulatory Agency |
|---|---|---|
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Canada |
Money Services Business Registration No. M19534810 |
FINTRAC |
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Québec Province |
Money Services Business Registration No. 1226903000 |
Autorité des Marchés Financiers / à Revenu Québec |