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Regulatory

United States

Mezu (NA), Inc. dba. Alviere (NMLS ID. 1738907) is a registered Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN) and licensed in the following U.S. jurisdictions:

Jurisdiction License Regulatory Agency
Alabama Sale of Checks License No. 851 Alabama Securities Commission
401 Adams Avenue, Suite 280
Montgomery, AL 36104
Alaska Money Transmitter License No. AKMT-012129 Department of Commerce, Community and Economic Development
Division of Banking & Securities
550 West 7th, Suite 1850
Anchorage, Alaska 99501
Arizona Money Transmitter License No. 1027394 Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
Arkansas Money Transmitter License No. 124362 Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201-1692
California Money Transmitter License No. 2674 California Department of Financial Protection and Innovation Money Transmitter Division
One Sansome Street, Suite. 600
San Francisco, CA 94104-4428
Connecticut Money Transmitter License No. MT-1738907 Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103-1800
Delaware Check Seller & Money Transmission License No. 035775 State of Delaware Office of the State Bank Commissioner Licensed Non-Depository Institutions
555 E Loockerman St #210
Dover, DE 19901
Georgia Seller of Payment Instruments License No. 66817 Georgia Department of Banking and Finance Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
Idaho Money Transmitter License No. MTL-248 Idaho Department of Finance, Securities Bureau
800 Park Boulevard, Suite 200
Boise, ID 83720-0031
Illinois Money Transmitter License No. MT.0000356 Illinois Department of Financial and Professional Regulation
320 West Washington Street
Springfield, IL 62786
Iowa Money Services License No. 2019-066 State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
Kansas Money Transmitter License No. MT.0000160 Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
Kentucky Money Transmitter License No. SC701643 Kentucky Department of Financial Institutions
1025 Capital Center Drive, Suite 200
Frankfort, KY 40601
Louisiana Sale of Checks and Money Transmitters License No. NMLS ID 1738907 Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095
Maine Money Transmitter License No. NMLS ID 1738907 Department of Professional & Financial Regulation Bureau of Consumer Credit Protection
76 Northern Avenue
Gardiner, ME 04345
Maryland Money Transmitter License No. NMLS ID 1738907 Maryland Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
Michigan Money Transmitter License No. MT0023851 Michigan Department of Insurance & Financial Services
530 W Allegan St #7
Lansing, MI 48933
Mississippi Money Transmitter License No. 1738907 Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
Missouri Sale of Checks and Money Transmitter License No. MO-22-8964 Missouri Division of Finance 301 W. High Street, Room 630
Jefferson City, MO 65101
New Hampshire Money Transmitter License No. 23062-MT New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301
New Jersey Money Transmitter License No. 1904216 New Jersey Department of Banking and Insurance
20 West State Street, PO Box 325
Trenton, NJ 08625
New Mexico Money Transmitter License No. NMLS ID 1738907 New Mexico Financial Institutions Department Mortgage Unit
2550 Cerrillos Road, 3rd Floor
Sante Fe, NM 87505
North Dakota Money Transmitter License No. MT103462 North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismark, ND 58501
Ohio Money Transmitter License No. OHMT168 Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
Oklahoma Money Transmission License No. NMLS ID 1738907 Oklahoma Department of Banking
2900 North Lincoln Boulevard
Oklahoma City, OK 73105
Oregon Money Transmitter License No. 30246 Oregon Division of Financial Regulation
350 Winter St., NE, Room 410
Salem, Oregon 97309
Pennsylvania Money Transmitter License No. 92879 Pennsylvania Department of Banking and Securities
17 North Second Street, Suite 1300
Harrisburg, Pennsylvania 17101
South Dakota Money Transmitter License No. MT.2229 South Dakota Department of Labor and Regulation Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
Tennessee Money Transmitter License No. 1738907 Tennessee Department of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243
Utah Money Transmitter License No. 197 Utah Department of Financial Institutions
324 South State Street, Suite 201
Salt Lake City, Utah 84111
Vermont Money Transmitter License No. 100-137 Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620
Washington Money Transmitter License No. 550-MT-116516 State of Washington Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W.
Tumwater, WA 98501
Wyoming Money Transmitter License No. 7266 Wyoming Division of Banking Department of Audit
2300 Capitol Avenue, 2nd Floor
Cheyenne, WY 82002

Consumer Disclosures:

Disclosures
Alaska For Alaska Residents Only: If your issue is unresolved by Mezu (NA), Inc. dba. Alviere, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Formal complaints must be in writing, please download the form here (https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf)

Formal complaint forms may be submitted via:
1. Fax: 907-465-1230
2. Email: msb_licensing@alaska.gov
3. Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you have questions regarding formal complaints, please call 907-465-2521
Arkansas If you have a complaint, the Arkansas Securities Department can be reached by mail at

Heritage West Building, Suite 300
201 East Markham Street
Little Rock, Arkansas 72201-1692,

or by phone at (501) 324-9260.
California Alviere is a money transmitter licensed by the California Department of Business Oversight.
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677 or at (916) 327-7585, by email at consumer.services@dbo.ca.gov, or by mail at the Department of Business Oversight, Consumer Services located at 1515 K Street, Suite 200, Sacramento, CA 95814.

California's Financial Abuse Reporting Act of 2005 was created to protect elders, dependent adults, and developmentally disabled persons from many types of abuse and neglect, including financial fraud. California law defines elderly people as those who are aged 65 or older. To report suspected elder financial abuse, you may contact your local county Adult Protective Services (APS) Office by calling 1(916) 651-5350. Abuse reports may also be mailed to your local law enforcement agency.
Illinois Illinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about Mezu (NA), Inc. dba. Alviere. at (888) 473-4858 (toll-free).
Washington If you have a complaint, first contact the consumer assistance division of support@alviere.com, and if you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:

File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov

Notice Fraudulent transactions may result in the loss of money with no recourse.
Consumer Protection Disclosure Alviere’s Customer Service team works actively to answer and address any concerns or issues that you may have. Please contact Alviere’s Customer Service Department prior to contacting your jurisdiction of residence. Alviere’s Customer Service Department can be reached at support@alviere.com.
Consumer Fraud Alert It is Alviere’s aim to educate consumers on steps that they may take to safeguard their personal information to avoid instances of consumer fraud. Alviere recommends individuals seeking to send money to a friend or loved one to act with caution, and never send money to a receiver whose identity cannot be verified. Any funds received by a recipient not known to the sender will not be refunded. If you suspect you are a victim of fraud, please contact Alviere’s Customer Service Department immediately at support@alviere.com.


Canada

Mezu Canada, Inc. dba Alviere Canada is a registered Money Services Business with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and a licensed MSB in the Province of Québec.

Jurisdiction License Regulatory Agency
Canada Money Services Business Registration No. M19534810 FINTRAC
Québec Province Money Services Business Registration No. 1226903000 Autorité des Marchés Financiers / à Revenu Québec

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