Loyalty Wallets
Embedded into your existing app, loyalty wallets drive customer retention and streamline both in-person and online payments. Customers can pre-load funds for future purchases, make P2P transfers for purchases, and collect loyalty rewards and cashback incentives in one stored value wallet. Save on payments with the widest range of customer funding methods, including cards and ACH.
Customers sign up for the closed-loop wallet through your existing app. All customers go through limited KYC to ensure compliance with financial services regulations, managed by Alviere's in-house compliance team.
Once activated, customers can deposit funds into their wallet through a variety of methods, including ACH and direct deposit. Learn about the different funding methods possible with Alviere loyalty wallets.
Customers can use wallet funds to make purchases in-app or in store, transfer money to other wallet holders as gifts, and get rewarded for using wallets as their payment method.
Your brand can apply cashback, discounts, rewards, or refunds to the wallet balance.
Enterprise-level loyalty wallet programs require flexibility and customization. Alviere offers the widest variety of deposit methods, as well as customized integrations into existing POS and loyalty systems. Personalizing the wallet drives app engagement and gets customers back in store. Alviere loyalty wallets can be designed to enable specific functionality based on your business goals. Read about the different types of loyalty wallet configurations.
Alviere's enhanced approach to program management means you have a team of financial services experts analyzing your wallet program's performance, ensuring compliance with financial services regulations, and working with your team to optimize your program and identify opportunities to innovate.
As you launch and scale your wallet program, there are natural opportunities to provide more financial value to your customers. Alviere's modular approach through the HIVE platform means you can continue to innovate, adding financial services incrementally without the need for new partners or complex integrations.
A large U.S.-based quick service restaurant (QSR) chain wanted to drive more repeat visits by adding loyalty wallets to its existing loyalty program. With loyalty wallets, customers can pay ahead for their next few visits and reap the rewards right in the wallet. Customers can always see their balance, reward tiers, exclusive offers, and upcoming promotions via the existing app.
Customers can load funds through cards, or by bank transfer and direct deposit to take advantage of ACH rails. Using non-network funding, the QSR decreased its payment acceptance fees by 25 percent. The QSR created wallet holder-specific campaigns to push notifications, including incentives for funding wallets, and for using wallets as the payment method vs. cards. Offering a summer “Lunch Bunch” marketing campaign incentivized parents to open a wallet with their children, using the P2P transfers feature to fund lunches during a specific time period. Through this promotion, wallet adoption grew as did deposits.
Consumers benefit from QSR cashback or discounts when using non-card payments, fully funded by network savings. QSRs benefit from stickier consumers, and pre-funded spending amounts.
Through proprietary technology and a robust ecosystem of partner integrations, the HIVE platform and Alviere expert guidance simplifies the complex process of launching and managing financial services. The financial capabilities in the Loyalty Wallet solution include:
Alviere enables your organization to offer financial products to customers, partners, and employees. A comprehensive platform, commitment to security & compliance, and dedicated client partnership set Alviere apart.
